What the research found
YouGov surveyed 2,078 UK adults for Mattioli Woods between 2 and 3 September 2026. The findings, published by Mattioli Woods on 19 October 2026:
26%
of UK adults would feel comfortable investing between £10,000 and £50,000 without speaking to a financial adviser.
44%
do not feel financially prepared for major future life events.
41%
would turn to family or relatives first when facing an important financial decision.
21%
would feel comfortable making pension and retirement decisions without professional advice.
YouGov for Mattioli Woods, fieldwork 2–3 September 2026, published 19 October 2026
Only 30% of respondents said they would seek professional advice for all financial decisions, and only 31% said they would turn to a financial adviser first when facing an impactful decision, behind family or relatives on 41%. A bank or building society came next, ahead of friends or colleagues, and 10% said they would decide alone. The research also found 40% of respondents fearful of rising costs and housing expenses, 39% worried about unexpected health or long-term care costs, and 33% concerned about an inability to work or losing income.
A worked example
This example uses a made-up client and made-up figures.
The example is a self-employed graphic designer who sells a small buy-to-let property for a net gain of £46,000 after costs. The capital gains tax allowance for 2026/27 is £3,000, taxed at 18% or 24% depending on the rest of the client’s income (gov.uk, Capital Gains Tax rates). The client puts £20,000 into a cash ISA, leaving the annual ISA limit untouched otherwise, and decides on their own to invest the remaining £26,000 directly in shares through an app, without discussing the decision with their accountant or anyone else.
The property sale
Made-up client and made-up figures
Net gain on sale£46,000
Capital gains tax allowance, 2026/27£3,000
Cash ISA£20,000
Invested directly, without advice£26,000
The following year’s self assessment return will show dividend and interest income from the £26,000 for the first time, alongside the capital gains tax due on the property disposal. That is the point at which the practice preparing the return already has both figures in front of it: the gain that funded the investment and the income the investment has started to produce. Nothing about raising that with the client requires the practice to comment on what was bought.
Why the figures sit next to each other on a return
A capital gain, a dividend and a new source of interest or dividend income can all land on the same self assessment return the year after a lump sum decision is made. The cash ISA allowance for people under 65 is £12,000 a year from 6 April 2027, and £20,000 for people aged 65 and over (Autumn Budget 2025), so money moved into shares or a fund outside an ISA starts generating income or gains that the practice has to report. The dividend allowance is £500 and the capital gains tax allowance is £3,000 for 2026/27 (gov.uk, Tax on dividends; gov.uk, Capital Gains Tax rates), both small enough that a £26,000 lump sum invested directly can produce a tax position within a year or two. None of that requires the practice to have advised on the original decision. It only requires the practice to notice what the return already says.
The FCA’s Financial Lives 2024 survey found that 8.6% of UK adults had taken regulated financial advice in the previous twelve months, and 13% of the self-employed. The YouGov figures for Mattioli Woods describe the same gap from a different angle: people who feel unprepared, and who still do not default to advice when the decision in front of them is sizeable. The two sit together on the advice gap.