Which of your clients has something to plan

You put your client list into your firm’s portal. Client Watch checks each limited company against its Companies House record and shows which clients have a reason for a conversation with a financial adviser, and why.

6
things a Companies House filing can show

Six things a Companies House filing can show

An owner aged 50 or over

Where the company is the retirement plan, its value has to fund the years after the sale. The public record shows every director’s month of birth.

A likely sale in the next few years

Trading age and the owner’s age point to a sale. Business asset disposal relief needs its conditions met for the two years before it (gov.uk, Business Asset Disposal Relief), so the planning has to start early.

A business that has outgrown its owner’s plan

The company has traded steadily for years and its headcount has grown, so more of the business rests on one person. The owner’s protection and planning were set when the company was small.

A charge newly registered

A new charge on the register means new borrowing. Where the lender took a personal guarantee, the owner’s family carries it unless it is insured.

The accounts date coming round

The year-end meeting is when the numbers are in front of you and the client. It is the time to raise the personal side.

A change in company status

The accounts are overdue or the company status has changed. Both are on the public record and show that something in the business has changed.

What the public record shows

Every limited company files information about its owner: directors’ ages, when the company started trading, charges registered against it, and whether the accounts were filed on time.

This is public information, the same record a lender checks. Client Watch reads it for the six things above.

Examples are a director past 55 in a company that is the retirement plan, a charge registered last month, or fourteen years of steady trading with one signatory on the account. Each is a reason to ask the client whether they would like a conversation with the financial adviser.

Reviewing a client's position

The clients to talk to this week

Each week the portal lists the clients with the strongest reason for a conversation: the name, the filing, why it matters, and approved wording. The example uses made-up companies.

Client Watch — week commencing 8 September Illustration using made-up companies
Client
Hartley Joinery Ltd
12 August · Charge registered
What the record shows

A floating charge was registered in favour of a bank. If the lender took a personal guarantee, it falls on the owner’s family unless it is insured.

Wording you can use

“I saw the new facility go on the record. Have you had anyone look at what happens to the guarantee if something happened to you?”

Client
Pennine Fabrication Ltd
Director born June 1971 · turns 55 next year
What the record shows

The sole director reaches 55 within twelve months, the first age at which pension benefits can normally be taken (rising to 57 on 6 April 2028, Finance Act 2022), and the company has traded profitably for fourteen years.

Wording you can use

“You have a birthday coming that changes what you are allowed to do with the pension. Would you like half an hour with our financial adviser to go through it?”

Client
Calder Interiors Ltd
Accounts made up to 31 March · due 31 December
What the record shows

Shareholders’ funds have risen for four consecutive years while the company employs three people. The retained profit is well beyond what the business needs to trade.

Wording you can use

“Retained profit is up again. Would it help to have someone look at what to do with the surplus?”

Every entry is drawn from the public Companies House record.

How Client Watch runs

1
You

Put your client list in

Company names or numbers, exported from the software you use, into your firm’s portal.

2
E&G

The portal checks Companies House

Each limited company is matched to its public record and checked for the six things above.

3
E&G

The portal lists the clients to talk to

Each entry shows the filing, why it matters and approved wording.

4
You

You raise it with the client

If they want a conversation, you record the introduction in the portal and Equity & General takes it from there.

How to put your list in

What we need

  • Company numbers if your software exports them, eight digits, one per row. That gives the cleanest match.
  • Company names work if it does not. The portal matches them to Companies House and asks you to confirm any it cannot match.
  • A CSV or Excel file, uploaded in your portal.

Client email addresses and dates of birth are optional. With them, the portal can send each client the six questions and see when a director reaches 55.

What happens to it

  • The list stays in your firm’s portal and is used to check Companies House.
  • Only your firm and Equity & General can see it.
  • Equity & General is the data controller for it, and you can ask for it to be deleted at any time.
  • If your firm leaves, the list is deleted.

Register your interest

What Client Watch reads

What the public record shows

Client Watch reads what a lender or a financial adviser would look up: charges, filing dates, trading age, company status, the directors and their ages. It reads the public record only.

What your firm adds

The register shows the filing. You know the fees, the cash position and the client, so you decide which clients on the portal’s list to talk to.

Limited companies

Sole traders and partnerships file nothing at Companies House, so Client Watch covers your limited company clients. The six things apply to your other clients too, and you raise them in the same way.

See which of your clients has something to plan

Register your interest and we will set up your firm’s portal. Your firm needs no FCA permissions.

Register your interest See how it works