The advice gap

A market that is moving away from your clients

Ten years of data show the same story: the people who most need financial advice are the least likely to be getting it. Your clients are right in the middle of that gap.

9%
of UK adults have paid for financial advice in the last two years — leaving 91% with none.
4,654
IFA firms left in the UK — below 5,000 for the first time since 2016, down 408 in a year.
£411k
average portfolio of a new IFA client — the market is consolidating around the wealthy.
Age 59
average age of an IFA client. A profitable 47-year-old owner simply doesn't fit the model.

A business owner with most of their wealth tied up in the company — not investable assets — doesn't fit the target market of most IFA firms. They aren't being offboarded from advice; they were never in it. Consumer Duty is pushing advisers further upmarket, and the clients who fall out mostly go nowhere. Unless their accountant steps in.

Source: The lang cat, State of Advice Report 2025 (YouGov survey of 2,045 UK adults, April 2025). See theadvicegap.co.uk.

The five conversations

Five conversations you're not having — yet

The advice gap doesn't open all at once. It opens one unasked question at a time. These are the five most consequential — and you are the person best placed to raise them.

1

Retirement

A vague plan to "exit one day" that never connects the business value, pension and the income they'll actually need.

2

Protection

What happens to the family and the business if the owner dies tomorrow? Key person, relevant life and shareholder cover, untouched.

3

Mortgage

Their largest monthly commitment. When rates move, the cash impact can dwarf any tax saving you worked hard to achieve.

4

Cash & investment

61% of people with £10k+ investable assets hold them entirely in cash. You can see it on the balance sheet.

5

"What's this all for?"

The personal goal underneath every business decision. Until it's understood, planning is tactics without a strategy.

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