Nine in ten UK adults have no financial adviser

Most of them have an accountant. This paper sets out how wide the advice gap is, why it is widening for business owners in particular, and what an accountancy firm can do about it for its own clients.

  • Every figure sourced to The lang cat, State of Advice Report 2025
  • The five planning conversations missing from most client files
  • What the partnership involves, and what it asks of your firm

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Fifteen pages, as a PDF.

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What it looks like

Written and designed for partners and firm owners, not a slide deck in disguise.

Why we wrote it

Every year The lang cat asks a few thousand UK adults whether they have paid for financial advice. For ten years the answer has been about one in ten, and the 2025 figure is 9%. The people who do take advice almost all say it was worth it, so the problem is not the value of advice. It is that most people never get to an adviser at all.

At the same time the adviser market is moving away from the clients an accountancy firm looks after. There are now fewer than 5,000 IFA firms in the UK, and the average new client brings a portfolio of £411,000 and is 59 years old. A 47-year-old owner-manager with most of their wealth inside the business does not fit that profile, and increasingly does not get taken on.

That leaves a large group of people who need planning, would pay for it, and have no route to it — except through someone they already trust. This paper sets out the numbers behind that, the five conversations it means are not happening, and what an accountancy firm can do about it without becoming a financial adviser.

What is in it

1The scale of the problem
2A market moving away from your clients
3Why accountants hold the key
4The five conversations you are not having
5Why the gap has persisted
6What Altro is
7How Altro works in practice
8In practice: a story from a partner firm
9The financial case
10Common concerns, answered directly
11Human first, technology enabled
12Why now
13The decision
14Source note and contact details
9%

of UK adults have paid for financial advice in the last two years. The other 91% are not getting it anywhere else (The lang cat, State of Advice Report 2025).

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